Shipping policy

We deliver to addresses across the United States. All prices and shipping rates are in US dollars (USD).

Order processing

Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). As soon as your order is dispatched, you will receive an email with your tracking number.

Delivery times

Delivery usually takes 8–15 business days after dispatch. Your order is packed and shipped by our fulfillment partners. Delivery times are estimates and may be longer during peak periods, such as November and December, or because of events outside our control.

Shipping rates

Orders of $40 and over: free tracked shipping
Orders under $40: standard tracked shipping, $4.95

Sales tax

Any sales tax that applies to your order is calculated and shown at checkout, before you pay.

Tracking your order

Tracking information can take 2–3 business days to update after dispatch. If your tracking has not changed for 7 business days, or your order has not arrived within the estimated time, please contact us and we will follow up with the carrier.

Orders with more than one piece

If you order several pieces, they may arrive in separate packages, each with its own tracking number.

Shipping address

Please make sure your shipping address is complete and correct at checkout. If you need to change it, contact us as soon as possible: we can update it until your order has been dispatched. We are not responsible for orders sent to an incorrect address provided at checkout.

Lost or damaged packages

If your tracking shows your package as delivered but you have not received it, please check with your neighbors and your local post office, then contact us so we can open an investigation with the carrier. If your order arrives damaged, please see our Refund policy.